Privacy Policy

Last Updated: February 08, 2026

Pro Programmes (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our website, app, or services (collectively, the “Service”). We comply with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

• Personal Data: Name, email, payment details (processed by Stripe), age, fitness goals (from forms), and contact info.
• Usage Data: IP address, browser type, device info, pages visited, time spent (via Google Analytics).
• Subscription Data: Billing history, plan preferences, check-in responses.
• Cookies: We use essential cookies for functionality and analytics cookies (Google Analytics) for site improvement. You can manage preferences via our cookie banner.

We do not collect sensitive health data beyond what’s needed for plans.

2. How We Use Your Information

• To provide the Service: Deliver plans, check-ins, coach support.
• Billing & Payments: Process subscriptions via Stripe (we don’t store card details).
• Communication: Send emails about your account, plans, updates, or marketing (with consent).
• Improvement: Analyse usage to enhance the Service.
• Legal: Comply with laws, prevent fraud, enforce Terms.

3. Sharing Your Information

• Service Providers: Stripe (payments), Kahunas (coaching app), Zapier (automations) — all GDPR-compliant.
• Legal Requirements: If required by law or to protect rights.
• No Sale: We do not sell your data.

4. Data Security & Retention

• Security: We use encryption, access controls, and regular audits. However, no system is 100% secure.
• Retention: Personal data kept for 6 years (UK tax laws) or until you cancel/delete your account. Usage data for 2 years.

5. Your Rights (Under UK GDPR)

• Access, correct, delete, or restrict your data — email support@proprogrammes.com.
• Withdraw consent for marketing anytime (unsubscribe link).
• Complain to the ICO if unsatisfied.

6. Third-Party Links

Our Service may link to external sites (e.g., Stripe) — we are not responsible for their privacy practices.

7. Changes to Policy

We may update this Policy with notice via email or the site.

For questions, contact support@proprogrammes.com.

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